Dear Guests of Crystal Crane,
Things are changing daily for us here at Crane Hot Springs. We are asking people do not travel. At this time, we have decided to remain open to help those that MUST travel, or who are trying to travel home to their families. While we remain open there have been recent changes as follows;
We have decided to change our hours of operation during the coronavirus. We will now be open 10am until 6pm. Please contact us if you plan on arriving after 6pm so we can make the necessary arrangements. Please maintain 6-10 feet of social distancing.
If you wish to contact us regarding a current reservation feel free to call and leave us a message. Please know we are working on making the appropriate phone calls to our guests as quickly and as best we can. Please be patient with us if you are trying to call and are not getting through. We are experiencing a high volume of calls during our business hours. You can always contact us through email as well and we will respond in a first come first serve basis. Our email is cranehotsprings@gmail.com
Currently the following has closed at Crystal Crane Hot Springs:
The outdoor pond is closed to all guests.
The private soaking tubs in our bath house is closed to all guests.
Dry Camping is closed to all guests.
Water Front Cabins are closed to all guests.
Sage Inn is closed to all guests.
Camp Kitchen is closed from 10pm to 7am.
Commons room is available only for grabbing a cup of coffee from 7am to 6pm.
We want to warn you ahead of time of the check in process and a few changes.
We are trying to limit the guests in our small office for less exposure. If you wish to purchase something in our store please knock on the door or ring the bell at the window for service.
When you check in you will park directly in front of the office.
When a staff member sees you, they will come outside and approach your car. Give you a paper to sign and ask for your information so they can get your check in paperwork, parking pass and or key to your room. They will give you a tour at your vehicle. If a staff member does not approach your vehicle please call our office phone at 541.493.2312. Please be patient as we may be on the phone with another guest and will be with you as quickly as we can.
The Camp Kitchen is closed from 10pm to 7am. Please be sure to clean and sanitize all of your dishes before and after use.
We encourage you to use your own bathroom facility as much as possible for your own safety.
When you check out you can place your key in the key drop box.
If you would like to use a soaking tub you would need to rent a room that has your own private soaking tub.
If you are not required to travel, we are more than happy to offer you a voucher between the dates of March 24th, 2020 and May 24th, 2020.
We are a small family owned business. The Kryger family has owned the property for 22 years. We are doing our best to keep our staff, and guests safe.
Being a small business, we are offering vouchers on your stay. If you wish to cancel your stay, we can issue you a voucher which can be used at any time in the future. Like most businesses in the country we are still trying to stay afloat. We encourage the use of the vouchers to help us do this.
Please maintain 6-10 feet of social distancing.
If you have any questions or concerns, please do not hesitate to reach out to us.
As always Stay Safe, Stay Healthy, & Stay Home
Thank you
Crystal Crane Family
